Comments on: Telenet consumer malpractice http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/ Flash Platform Consultant Fri, 25 Jul 2008 16:06:48 +0000 http://wordpress.org/?v=2.6 By: Thomas http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17405 Thomas Fri, 11 Jan 2008 16:51:53 +0000 http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17405 Hi, If you are unhappy with the way Telenet is doing business maybe you can have a look at www.tik.be . It is a "VZW" to represent Telecom users in Belgium. On the forum there is also a little tip to have FUP :) Greetings, Thomas Hi,

If you are unhappy with the way Telenet is doing business maybe you can have a look at http://www.tik.be . It is a “VZW” to represent Telecom users in Belgium. On the forum there is also a little tip to have FUP :)

Greetings,

Thomas

]]> By: Peter Elst http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17155 Peter Elst Fri, 14 Dec 2007 13:05:13 +0000 http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17155 you're right Andy, noticed it earlier today -- have updated the post. I really hope we'll see unlimited (or at least fair use policy) download limits in my lifetime ;) you’re right Andy, noticed it earlier today — have updated the post. I really hope we’ll see unlimited (or at least fair use policy) download limits in my lifetime ;)

]]> By: Andy Jacobs http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17154 Andy Jacobs Fri, 14 Dec 2007 10:15:24 +0000 http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17154 Peter, As i am completly disappointed in telenet's last campagne wich seemed promosing (the false press reports got my heart beaten double for a few minutes). anyway i share your thoughts, in fact not only telenet but all the big broadband players are a joke. but i think you made a mistake about the 0,26euro/mb .. its listed on the site as 0,26 euroCENT .. i have been prompted numoures times with that screen of doom when my limit is reached. wich would made sense if you took your picture with it 119 * 0,0026euro/mb is a cost of 0,26euro .. wich is 2,6euro/GB .. greetings Peter,

As i am completly disappointed in telenet’s last campagne wich seemed promosing (the false press reports got my heart beaten double for a few minutes).

anyway i share your thoughts, in fact not only telenet but all the big broadband players are a joke.

but i think you made a mistake about the 0,26euro/mb .. its listed on the site as 0,26 euroCENT .. i have been prompted numoures times with that screen of doom when my limit is reached. wich would made sense if you took your picture with it 119 * 0,0026euro/mb is a cost of 0,26euro .. wich is 2,6euro/GB ..

greetings

]]> By: Nicolas http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17153 Nicolas Fri, 14 Dec 2007 07:19:57 +0000 http://www.peterelst.com/blog/2007/12/14/telenet-consumer-malpractice/#comment-17153 Peter, I don't think there's anything wrong with your reasoning. I had a similar experience with Belgacom with my HSDPA connection I used to have. After I capped my limit ($60 for 2GB) they switched my plan to pay as you go (0.x/MB) without a warning! The modem software should have shown a warning and it didn't, it should have displayed the bandwidth consumption but it didn't .... When I called the helpdesk they said "You shouldn't trust our software because this is brand new technology" ?! Peter,

I don’t think there’s anything wrong with your reasoning. I had a similar experience with Belgacom with my HSDPA connection I used to have. After I capped my limit ($60 for 2GB) they switched my plan to pay as you go (0.x/MB) without a warning!

The modem software should have shown a warning and it didn’t, it should have displayed the bandwidth consumption but it didn’t …. When I called the helpdesk they said “You shouldn’t trust our software because this is brand new technology” ?!

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